At Cassandra Lux, your privacy is important to us. This Privacy Policy explains how we collect, use, share, and protect your personal information when you visit or make a purchase from our website, CassandraLux.com. By using our site, you consent to the practices described in this policy.

Information We Collect

When you visit our website, we may collect the following types of personal information:

• Name, email address, shipping address, and phone number

• Purchase history and browsing activity

• IP address and browser/device details

• Any information you provide when contacting us

We collect this information to fulfill your orders, provide customer service, improve our services, and communicate with you about updates, promotions, or important notices.

How We Use Your Information

We use your personal information for the following purposes:

• To process and deliver your orders

• To communicate with you regarding your order or account

• To send promotional emails or updates (only if you opt in)

• To analyze trends and improve website performance

• To prevent fraud and ensure the security of our services

Sharing Your Information

We do not sell, rent, or trade your personal information to third parties. However, we may share your information with trusted service providers who assist us in operating our website, fulfilling orders, or conducting business, provided that they agree to keep your information confidential.

We may also disclose your information if required to do so by law or in response to valid requests by public authorities.

International Users

Cassandra Lux operates globally. By accessing our website and providing your personal information, you agree to the transfer, storage, and processing of your information in countries outside of your own, including countries that may not offer the same level of data protection.

Your Rights and Choices

You have the right to:

• Access, update, or delete your personal information

• Withdraw your consent for marketing communications

• Opt out of data collection technologies such as cookies (you can manage this via your browser settings)

Opt-Out Instructions

If you no longer wish to receive marketing emails from us, you can click the “unsubscribe” link in any promotional email, or email us directly at [email protected] with the subject line “Unsubscribe.”

To request access to or deletion of your personal data, please email [email protected] and include your full name, email address, and order number (if applicable).

Data Security

We take reasonable precautions to protect your personal information. However, no method of transmission over the internet or method of electronic storage is 100% secure. While we strive to use commercially acceptable means to protect your data, we cannot guarantee its absolute security.

Changes to This Privacy Policy

We may update this policy from time to time to reflect changes in our practices or for legal reasons. Updates will be posted on this page with the new effective date.

Contact Us

If you have any questions or concerns about this Privacy Policy, please contact us at:

Email: [email protected]